Frequently AskedQuestions.

Individual packs are one flavor, minimum 4 cookies. Boxes start at 6 cookies — mix and match from our menu. For larger orders or events, we offer 12-packs and custom catering options.

Absolutely! Use our Build-a-Batch feature to select your favorite flavors. You can create your perfect mix of classic, seasonal, and experimental cookies.

For a 6-pack, you can choose up to 2 different flavors. For a 12-pack, up to 3 different flavors. This helps us ensure the freshest possible cookies in every box!

Yes! Look for the "GF" label on our menu — those cookies are made with almond flour. Note: our kitchen does process wheat, so while we take precautions, we cannot guarantee zero cross-contamination.

Many of our cookies are nut-free and clearly labeled. However, our kitchen processes tree nuts (almonds) for our gluten-free cookies. If you have a severe nut allergy, please contact us directly before ordering.

We're currently developing vegan recipes! Sign up for our newsletter to be the first to know when they launch. Science takes time — but delicious vegan cookies are in our experimental queue.

Our kitchen processes: wheat, eggs, dairy, soy, and tree nuts (almonds). Each cookie listing includes ingredient information. Please contact us with specific allergy concerns before placing your order.

We offer local pickup and delivery within Guilford County, NC, as well as shipping throughout North Carolina. Contact us for availability in your area.

Cookies are individually wrapped or packed in our signature lab-themed boxes with eco-friendly insulation. During summer months, we include ice packs to keep chocolate from melting.

We recommend booking at least 2 weeks in advance for standard events. For large corporate events or custom requests, 4+ weeks notice helps us deliver the best experience.

Yes! Our interactive workshops include hands-on cookie creation and science demonstrations. Perfect for birthday parties, team building, or school events. Virtual workshop options are available too!